Shipping policy

Shipping costs, depending on the destination country, are as follows:

Spain and Portugal €3.95 (FREE for orders over €99)
European Union

Economy: €3.95 (FREE for orders over €99)

UPS Express: €9.95 (€5.95 for orders over €99)

DHL Express: €14.95 (€11.95 for orders over €99)

United Kingdom Express: €15 (FREE for orders over €195)
San Marino, Switzerland, Norway, Guernsey, Liechtenstein, Gibraltar, Andorra Express: €25 (customs duties may apply)
United States, Canada, Australia, United Arab Emirates, Saudi Arabia Express: €15 (FREE for orders over €195)
Bahrain, Brunei, China, Hong Kong, Indonesia, Japan, Malaysia, New Caledonia, New Zealand, Philippines, Singapore, South Korea, Tahiti, Thailand, Taiwan, Vietnam Express: €30 (customs duties may apply)
Rest of the countries Express: €30 (customs duties may apply)


When ordering prescription glasses, delivery time may be longer due to the adaptation of the lenses to your prescription in the chosen frame. However, the manufacturing time does not exceed 3–4 days. If any product is out of stock, the estimated delivery time will be notified by email. We do not ship to the Canary Islands, Azores, or Madeira.

Taxes and Customs

All products from Visual-Click include VAT. If the shipment incurs customs fees, the customer will be responsible for paying these charges. If the customer does not wish to pay the customs fees, Visual-Click will not refund the order and will not take responsibility for the parcel.