General Conditions
Hiring terms
When placing an order to Visual-Click It confirms that you agree with our general conditions. It also confirms that in the case of purchase of contact lenses, they have been prescribed by a vision specialist (optical or ophthalmologist) and that he visits him for his ocular review at least once a year.
Visual-Click It is not responsible for health damage that could be caused by the use of contact lenses, so the client undertakes to buy contact lenses that have only been tested and adapted by a vision specialist. Contact lenses require special care, adequate indications of care and cleaning must be carried out as their optical or ophthalmologist recommends or following the instructions found in the product information.
In the purchase of graduated glasses, it guarantees that the graduation it asks for is that prescribed by a vision specialist (optical or ophthalmologist).
Visual-Click reserves the right to carry out modifications to the prices that appear on the web. Visual-Click reserves the right to produce errors in them of any kind, computer, technicians, that affect information related to color, prices, promotions, etc. Despite paying special care in avoiding any type of error. Visual-Click reserves the right to reject orders whose reception has already been confirmed but may contain incorrect or inaccurate information.
When ordering a graduate glasses, the delivery time is higher due to the adaptation of the lenses to their graduation in the mount that has been chosen, the approximate manufacturing time is 3-4 days. If any product is not in stock, the delivery period by email would be notified. We do not send to the Canary Islands, Azores Islands or Madeira.
Taxes and customs
All visual-click products are understood VAT included. If the package sends taxes in customs, it will be the client who must pay these fees. If the client does not want to take care of customs rates, Visual-Click You will not return the money from the order and will not take over the package.
Warranty
Sunglasses and graduates: 2 years of assembly guarantee by manufacturing default. We use the original spare parts. 2 years warranty in lens manufacturing defects. The guarantees do not cover the rayons, breaks or poor manipulation. It is necessary to send the glasses to our central warehouse and will return to your home, whose expenses must be assumed by the client.
Contact lenses: Change of contact lenses that are defective.
In case of defective product, Visual-Click It will proceed, as appropriate, to the repair, replacement, reduction of the price or resolution of the contract, efforts that will be free for the consumer and user. Visual-Click It responds to the faults of conformity that are manifested within two years from the delivery. The consumer and user must inform Visual-Click of the lack of conformity within two months since he was aware of it.
When placing an order to Visual-Click It confirms that you agree with our general conditions. It also confirms that in the case of purchase of contact lenses, they have been prescribed by a vision specialist (optical or ophthalmologist) and that he visits him for his ocular review at least once a year.
Visual-Click It is not responsible for health damage that could be caused by the use of contact lenses, so the client undertakes to buy contact lenses that have only been tested and adapted by a vision specialist. Contact lenses require special care, adequate indications of care and cleaning must be carried out as their optical or ophthalmologist recommends or following the instructions found in the product information.
In the purchase of graduated glasses, it guarantees that the graduation it asks for is that prescribed by a vision specialist (optical or ophthalmologist).
Visual-Click reserves the right to carry out modifications to the prices that appear on the web. Visual-Click reserves the right to produce errors in them of any kind, computer, technicians, that affect information related to color, prices, promotions, etc. Despite paying special care in avoiding any type of error. Visual-Click reserves the right to reject orders whose reception has already been confirmed but may contain incorrect or inaccurate information.
When ordering a graduate glasses, the delivery time is higher due to the adaptation of the lenses to their graduation in the mount that has been chosen, the approximate manufacturing time is 3-4 days. If any product is not in stock, the delivery period by email would be notified. We do not send to the Canary Islands, Azores Islands or Madeira.
Taxes and customs
All visual-click products are understood VAT included. If the package sends taxes in customs, it will be the client who must pay these fees. If the client does not want to take care of customs rates, Visual-Click You will not return the money from the order and will not take over the package.
Warranty
Sunglasses and graduates: 2 years of assembly guarantee by manufacturing default. We use the original spare parts. 2 years warranty in lens manufacturing defects. The guarantees do not cover the rayons, breaks or poor manipulation. It is necessary to send the glasses to our central warehouse and will return to your home, whose expenses must be assumed by the client.
Contact lenses: Change of contact lenses that are defective.
In case of defective product, Visual-Click It will proceed, as appropriate, to the repair, replacement, reduction of the price or resolution of the contract, efforts that will be free for the consumer and user. Visual-Click It responds to the faults of conformity that are manifested within two years from the delivery. The consumer and user must inform Visual-Click of the lack of conformity within two months since he was aware of it.